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What do I do if there is an issue with my order?Updated 16 days ago

At Pepper, we take pride in the quality and craftsmanship of our products. If you notice an issue or defect with your item, please contact us within one year of your delivery date, and our team will be happy to review the situation and determine the best solution.

Please note that this applies to manufacturing defects only and does not include damage from normal wear and tear, improper installation, accidents, or alterations made after delivery.

Have a question or concern? Reach out to our customer experience team [email protected] with your order number and photos, and we’ll do our best to assist.

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