MEASURING, FIT & SWATCHES
Can you check my measurements before I order?
Yes, and it's on the house. Send us your measurements and a photo of your window, and our design team will check them before you order.
Something doesn't fit, or I measured wrong.
Every piece is made to the size you ordered, so it's final sale. If you'd like to reorder, send us your measurements and a photo of the window first, and our design team will check them at no cost.
Should I check my order before installing it?
Please look everything over within 30 days of delivery, before you cut, hang, or install it. If anything looks off, send us a photo and once we've had a look, we'll follow up with next steps. Once fabric is cut or wallpaper is up, we're not able to r
Will my order match my swatch, or a piece I ordered before?
Our fabrics and wallpapers are printed in batches, and color can vary slightly from one batch to the next. For pieces that will hang or sit side by side, order them all at once so they come from the same batch. Grasscloth is woven by hand, so some sh
How much wallpaper should I order?
Order all your rolls at once. Color can vary slightly between print runs, so we suggest adding 10–15% extra for matching and trimming.
How much are swatches?
Swatches are $3 each and ship the same day. Shipping is $5 by USPS, $12 for 2-day, or $26 overnight. Trade members get them free. You can order fabric swatches and trim samples here. If you'd like help narrowing down your favorites, our design team i
Can I return my swatches?
Swatches are final sale.
Do you offer in-home measuring or installation?
Not at the moment. Our curtain calculator and measurement guide walk you through it step by step, and our design team is happy to answer questions at [email protected].