When will Metropolitan reach out to schedule my furniture delivery?Updated 7 days ago

Once your piece is finished, it goes to Metropolitan, our delivery partner. Their team will call or text you within 1–2 business weeks to set a delivery date and time, so make sure the phone number on your order is the best one to reach you. Timing can vary by state, so if you have questions about yours, email or chat with us.

Once your delivery is scheduled, you'll get a 3–4 hour delivery window by voice message and text. On delivery day, you'll get a live tracking link by text, and the team will call about 30 minutes before they arrive. If they can't reach you, they'll wait 20 minutes before moving on to their next stop.