Our website is the best place to order! Select your product, pick your pattern/color, and then select all of your customization options. For sizing help, check out our curtain calculator! You can input your measurements into our Curtain Measurement F
Sign up for our email or text newsletter to receive 10% off your first order! Once you sign up, you'll receive an email or text asking to confirm your subscription. When you accept this, you'll receive an email that includes your 10% off code. You ca
Pepper was built to make the process of selecting and purchasing custom decor accessible. Have a question? Email hello@pepper-home or chat us (bottom-right). Need design help? We offer Complimentary Design Assistance. Please note that our products ar
No, our packing slips only include product names and quantities.
Yes! We offer trade accounts to interior designers and architects for purchasing finished goods, fabric, wallpaper, and swatches. Trade Program members enjoy benefits such as discounts, free swatches, customization, early access to patterns, social m
Yes! Submit your space here and one of our design consultants will get back to you within 2 business days. In the meantime, if you have any other questions, email [email protected].
Yes! We have Gift Cards. They are sent electronically so you can easily share via email or print out to give in person!
You can see your Order History here!
Once an order is placed, there is a 24-hour window to make any changes. After that, our team immediately gets to work on your order! Your form of payment will be charged once the order is processed, and you will be notified via email of the shipment
Your orders are sent to manufacturing as soon as possible to ensure they are completed within our lead time. Because of this, cancellations are only allowed within the first 24 hours of the order placement. After this time, changes or cancellations a
Custom-made curtains, pillows, shower curtains, and table linens ship in 10 days or less. Wallpaper is printed-to-order on a continuous bolt and ships within 4 weeks. Samples ship within 3 business days.
Please take photos of the problem areas, along with the box it arrived in, and email these to [email protected] with your order number.
No, swatches are final sale.
An “unfulfilled” status means that your order is still being processed and has not yet been shipped. Rest assured, we are actively preparing your items to ensure they are handled with care and accuracy. Once your order ships, you will receive a confi