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WALLPAPER FAQs
What is the difference between the wallpaper materials?
Our standard eco-friendly clay-coated paper has a traditional paper feel and a matte finish to minimize glare. Class A fire-rated, it's suitable for residential and low-traffic commercial locations. Install it in your bedroom, living room, nursery, h
What is the fire rating of the wallpaper?
All of our wallpapers are Class A fire-rated based on ASTM-E84 standard testing for smoke generation and flame spread. There are no flame retardants applied to any of our wallpapers.
Is your wallpaper eco-friendly?
Yes, we digitally print with water-based latex inks which deliver outstanding image quality, consistency, and durability. Our inks are odorless and meet high standards of environmental responsibility:. The clay coated wallpaper is also FSC Certified
Are any of your wallpapers bathroom friendly?
We do not recommend grasscloth for powder rooms or bathrooms with a shower or tub. Additionally, we do not recommend installing grasscloth near a sink or toilet–prolonged contact with moisture can cause the natural vegetable dyes to bleed or stain. W
Do you have detailed hanging instructions?
Yes! A hard copy is included in every wallpaper package. You can also view them below:. Hanging instructions for Clay-Coated wallpaper. Hanging instructions for Grasscloth wallpaper. Hanging instructions for Performance non-woven. Hanging instruction
What is the lead time on a wallpaper order?
Clay coated, removable, performance and patterned grasscloth wallpaper is printed to order and has a 4 week lead time. 2 week rush shipping is available at checkout for an additional $325. Solid grasscloth has a 7 day lead time. Wallpaper orders ship
What size are the wallpaper swatches?
Wallpaper swatches are 8" x 8". Grasscloth swatches are 6" x 6".
What is the width of the wallpaper?
Clay Coated wallpaper is 27" wide when trimmed, arrives untrimmed*. Removable wallpaper is 27” wide (arrives pre-trimmed). Performance wallpaper is 51" wide when trimmed, arrives untrimmed. Patterned Grasscloth wallpaper is 33” wide when trimmed. (Ar
Can you apply the wallpaper to textured walls?
If you have textured walls, we suggest adding a liner first (or smooth the surface via sanding) so the texture doesn't shine through. For clay coated wallpaper, small "bubbles" or air pockets can appear over surface divots as the paper acts as papier
A standard roll is equivalent to how many yards?
One standard roll is equivalent to ~5 yards. A double roll is the same as ~10 yards. **Keep in mind that our Solid Grasscloth wallpaper is sold in 8 yard rolls, 36" wide.
Do you offer custom colors for wallpaper?
Yes! There is a $150 fee for a custom colorway. If you would like a strike-off, there is a 2-3 week lead time plus a fee. Clay Coated - $74. Removable - $74. Performance - $124. Grasscloth-Sisal (natural background, example) - $90. Grasscloth-Paperw
Can any design be offered in grasscloth or performance paper?
Yes! We would be happy to print any pattern on a different ground. There is no conversion fee but please allow an extra week for design (5 week total lead time). If you would like a strike-off, there is a 2-3 week lead time plus a fee. Interested in
Is the wallpaper pre-pasted?
No, our wallpaper is not pre-pasted. We recommend applying a clear premixed adhesive to the back of the paper. See below for specific hanging instructions:. Clay-Coated wallpaper. Grasscloth wallpaper. Performance non-woven
Do you offer peel and stick wallpaper?
We offer removable wallpaper, not peel and stick. The back is coated with a water-activated paste for a simpler installation. This user-friendly material is easy to remove without any damage to the wall.
Is the wallpaper washable?
See below for care instructions for each material:. Clean gently using a soft, non-abrasive sponge and a mixture of mild soap and water. Always test in an inconspicuous area first. Care tip: Avoid abrasive tools or chemical cleaners- these can damage
Why does the wallpaper arrive untrimmed?
Most traditional high-end wallpaper arrives untrimmed for a variety of reasons. The selvage area allows the installer to quickly determine the pattern repeat and match by referring to join marks on the paper edge. This allows them to have more contro
Do any wallpaper grounds arrive trimmed?
Yes! No trimming is required for removable wallpaper and solid grasscloth wallpaper.
Do you have wallpaper order minimums?
Yes, clay coated, performance, and patterned grasscloth is sold by the linear yard on a continuous bolt and has a 5 yard order minimum. Removable wallpaper is sold by the panel and has a 2 panel minimum. Each panel is 10 feet high and 27" wide. Solid
How do I know how many yards to order?
Our team of trusted engineers created a simple-to-use calculator to easily determine the correct yardage for your project. Just choose your material and input your wall, window, and door measurements and the calculator will do the rest. Click here to
Can I order a swatch before placing an order?
Yes! Head to our Wallpaper Swatch Collection to see the wallpapers IRL before you buy. Please note colors will vary between ground materials.
Can I return a wallpaper order?
No, print-to-order items are final sale. Please see our full Return Policy for more information.
Do your wallpapers have a straight match or a half drop?
All of our wallpapers use a straight match except Gemma, Lulie, Matilda and Ruby. There are tick marks to show your installer how to match the pattern.
Do you offer commercial grade wallpaper?
Our performance wallpaper is a residential alternative to Type II commercial paper. With its superior scrub, scratch and water and stain resistance performance, this ground is suitable for hallways, bathrooms, and playrooms. Our grasscloth wallpaper
Do you have any recommendations for wallpaper installers?
Yes! Here is a list of vetted wallpaper installers. We also recommend checking out the Wallpaper Installers Association to locate an installer in your area.
How do you remove your wallpaper?
Score with a wallpaper scorer. Wet with a damp sponge. Begin to peel from a corner. Sometimes it comes off in one piece, but sometimes one layer remains adhered to the wall. If that happens, you can wet the remaining layer and peel off again. For Rem
Does direct sunlight affect grasscloth?
Yes, prolonged exposure to direct sunlight can affect the natural vegetable dyes used on our grasscloth. We recommend using window treatments to protect the grasscloth from too much sun exposure.
Should the seams be visible on solid grasscloth?
Yes! The hand-crafted nature of the paper means that no two panels are exactly the same. The unique variations in texture, weave, and color is part of the charm of grasscloth.
What is the maximum yardage I can order on one continuous bolt?
The maximum yardage on one roll is 75 yards.
What is the texture of the removable paper?
This material has a smooth matte finish to minimize glare and contains 100% post-consumer recycled content.
What is the best use for removable wallpaper?
We recommend using our removable wallpaper in residential and low traffic commercial spaces as well as ventilated bathrooms.
Is the removable wallpaper sold by the yard?
Removable wallpaper is sold by the panel and has a 2 panel minimum. Each panel is 10 feet high and 27 inches wide.
Does the removable wallpaper require paste or is it a sticker?
Our removable wallpaper is NOT a sticker. The wallpaper is pre-pasted requiring only water to activate the adhesive. This user-friendly material is easy to remove without any damage to the wall.